The success of a digital transformation can hinge on the level of internal support. In the Nuclear unit, where Xcel Energy started its transformation, it was critical to have the full commitment of the leaders at multiple levels toward the goals of the transformation.
Xcel Energy created a Digital Operations Factory with cross-functional teams that work with businesses and users as they develop solutions. The teams leveraged Design Thinking to creatively innovate with users in fast iterative cycles.
LESSONS LEARNED
Make innovation a core part of the agile process
Agile Operating Model
Start with strong BU sponsorship
Stategic Roadmap
Build a tech stack that’s easy to use and easy to scale
Technology
Xcel Energy’s existing tech platform lacked the utility it needed. The team built a new, simplified platform on top that was easy to use and scale to new parts of the organization.
It’s important to know how you develop passion, advocacy, and relentless focus on delivering value at multiple layers of management and within the program.”
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Working with McKinsey
—Tim Peterson, Chief Technology Officer, Xcel Energy
