Gen AI use cases and primary risks
Intellectual property infringement
Data privacy and quality
Security threats
Strategic
Impaired fairness
Malicious use
Performance and “explainability”
Customer engagement
Coding and software
Creative content
Concision
eg, chatbots for customer services
eg, generating content summaries
eg, generating or debugging code
eg, developing marketing content
Use cases
Image description: A chart showing the risks associated with using generative AI across four use cases. The use cases are customer engagement, concision, coding and software, and creative content. The risks are impaired fairness, intellectual property infringement, data privacy and quality, malicious use, security threats, performance and “explainability,” and strategic. End of image description.
Primary risks